Policies

Shipping

Shipping charges for firearms at RockingRGunsmith.com are calculated at checkout. Whenever possible, we will combine shipping for multiple small accessories on the same order. Shipping charges on accessories will be applied accordingly. Shipping insurance is offered. RockingRGunsmith.com is not responsible for uninsured items lost or damaged in transit by UPS. If you would like to review the total shipping charges for your order, click Checkout to preview the order. You can preview the order, including shipping charges, before you click to Confirm your order. The shipping and handling charge covers the cost of standard shipping. If you require expedited shipping, the shipping fees will be greater. Firearms normally ship within 3-7 working days after we receive your payment and a copy of the Federal Firearms License. Non-firearm orders normally ship from 3 to 7 days after we receive your payment. All handguns are shipped via a 2-3 day delivery service.

HAWAII OR ALASKA ORDERS

Shipping charges to Alaska and Hawaii may be higher than our standard charges.

ROCKINGRGUNSMITH.COM RESTRICTED STATE SALES POLICIES

  • California - No Hi-Cap Mags without a Hi-Cap Mag Permit. No Defense/Clip Fed Shotguns. No Semi-Auto Rifles. No M-16 Bolts. Los Angeles, Sacramento, & San Francisco, CA - No Ammo without a FFL.
  • Connecticut - No Semi-Auto Rifles and mag.
  • Hawaii - No Pistol Mags over 10rds.
  • Illinois - No Ammo without a FFL or FOID.
  • Maryland - Now shipping Guns.
  • Massachusetts - No Handguns. No Hi Capacity Mags. No Defense/Clip Fed Shotguns. No Semi-Auto Rifles. No Ammo.
  • New Jersey - No Hi-Cap Mags over 15rds without a FFL.
  • New York State Firearms legal to upper NY STATE. No Shipping to NYC, Bronx, Kings, Nassau, New York, Queens, Richmond
  • Washington DC - No Hi-Cap Mags. No Ammo.
  • Washington State - No M-16 Bolts.
PICKING UP ITEMS FROM OUR RETAIL STORE

If you intend to pick up an item from our retail store that you have ordered, please allow 4 working days before pickup. Be sure to call in advance to see if your order is ready.

Returns

Returns are ONLY accepted for merchandise found defective immediately upon receipt. RockingRGunsmith.com will provide YOUR CHOICE of a replacement item (pending availability) or full refund AND pay the return shipping cost on all firearms and accessories found defective upon receipt. For your added convenience, RockingRGunsmith.com will also arrange for the defective items to be picked up and returned to us by the original shipper. All other returns have an 20% restocking fee and the customer will pay return shipping.PLEASE DO NOT ATTEMPT TO RETURN PACKAGES TO THE ADDRESS ON THE BOX AS WE WILL BE UNABLE TO VERIFY YOUR RETURN AND ISSUE REPLACEMENT OR REFUND. YOU MUST CALL AND GET AN CLAIM NUMBER FOR YOUR RETURN.

ALL RETURNS MUST SHIP TO:
RockingRGunsmith.com
8801 Williams School Rd
Needville, Texas 77461
ATTN: RETURNS Claim #:

VERY IMPORTANT - FIREARM RETURNS !! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you it is considered used, even if unfired. Consequently, we cannot provide a full refund for new firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. We do understand that some manufacturer defects may not be identifiable upon initial inspection. However, upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees of returning the firearm to us through your local FFL dealer. If we do receive a defective firearm that has already been transferred, we will simply forward the firearm to the manufacturer on your behalf. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. However, if the manufacturer chooses to replace the firearm, the replacement firearm must transfer through your local FFL dealer to document the replacement firearm serial number.

All Ammunition Sales Are Final!

Security

The Site incorporates appropriate safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected, and we have put in place reasonable precautions to protect information from loss, misuse, and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. You hereby acknowledge that RockingRGunsmith.com is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.